Conflict Resolution Strategy: ADESC *
A - Acknowledge the person
D - Describe very precisely (objectively) *what* you see happening
E - Express your feelings about what is happening
S - Specify the outcome or change you wish to see
C - with the hoped for mutually acceptable *Conclusion* of the problem....
Mundane example:
Annabelle, I really value the work you and I have done together. I have had
some great experiences with that.... I notice that when we're in a meeting
together, often when I am speaking, you seem to start talking before I am
finished speaking. It makes me feel annoyed and put-down, like you don't
value my remarks. I would hope that you might notice this too, and be able
to let me finish speaking, when we're in that situation. Both of us will be
able to have our ideas heard. I would really appreciate it.
The bottom line is A = Acknowledge. The thing is, if you come from a
heart-place, and express how you actually value the person you are speaking
to (and having a problem with), and in fact express *love* for that person,
then...
you may just have a hope in hell of achieving a mutually satisfactory resolution.